CRM call tracking from the phones your team already uses
Every call your team takes on Android work phones should be in your CRM. LeadCall makes it automatic — logging call activities, creating leads for new callers, generating missed-call tasks, and preserving campaign attribution without forwarding or number swaps.
Where phone leads go missing
CRM activity depends on what reps remember to log
After a call, the rep is expected to open CRM and log it. Most do not, or do it hours later. CRM becomes a record of who remembered, not who called.
Unknown callers never become CRM leads
A new prospect calls a campaign phone. Nobody creates the lead. The number disappears from missed calls with no CRM record, no attribution, and no follow-up.
Missed calls are invisible in CRM
Calls that went unanswered leave no trace in CRM. There is no task, no reminder, and no way for managers to know a lead called and was not called back.
Campaign source is disconnected from call records
Even when a call is eventually logged, the campaign or ad that drove it is missing. Reporting on phone lead ROI is guesswork.
Managers cannot see real call activity
Pipeline reviews are based on manually entered data. Actual phone activity — how many calls reps take, which campaigns drive them, how many are missed — is invisible.
Before and after LeadCall
How LeadCall works
Install on Android work phones
Reps sign in once on the LeadCall Android app. The app runs in the background and needs no configuration beyond initial login.
Assign phones to reps, campaigns, or locations
In Command Center, tag each device with a CRM user, a campaign Lead Source, or a location label. One device can carry multiple assignments.
Calls are captured automatically
Every inbound and missed call is detected on the device as it happens — no forwarding, no number swaps, no changes to the phone setup.
CRM records sync in seconds
Call activities, new leads for unknown callers, and missed-call tasks are pushed into your CRM with campaign attribution and owner mapping intact.
Review attribution and recovery in Command Center
The manager dashboard shows call volume, missed-call recovery, sync health, and per-device attribution. Failed pushes surface in the sync review queue.
Common use cases
Known contact calls
When an existing CRM contact calls, LeadCall logs the call as an activity under their record with direction, duration, and the rep as owner.
Unknown caller to new lead
When an unknown number calls a campaign phone, LeadCall creates a new CRM lead with the Lead Source from the device assignment and the rep as owner.
Missed call to CRM task
Any missed call on a campaign phone automatically creates a CRM task with a configurable subject, due date, and owner — no rep action required.
Campaign phone attribution
Assign a campaign name or Lead Source to a specific phone. Historical calls keep that attribution even after the assignment is updated for a new campaign.
Sync review for ambiguous matches
When a number matches multiple CRM records, or a push fails, the call surfaces in Command Center for one-click review and retry.
What gets created in your CRM
LeadCall pushes structured records directly into your CRM — no spreadsheet exports, no manual entry, no gaps.
Call activity
Logged against existing CRM contacts or leads with call direction, duration, timestamp, and the assigned CRM user as owner.
New Lead
Created for unknown callers with the Lead Source active on the device at call time and the assigned rep as owner.
Missed-call Task
Created automatically when a campaign phone misses an inbound call. Subject, due-date offset, and owner follow your workspace configuration.
Campaign attribution
Stored as Lead Source on every CRM record. Historical accuracy is maintained — if you rename or reassign a campaign later, past records are unaffected.
Sync review item
Surfaces in Command Center when a match is ambiguous or a CRM push fails. Managers can retry or resolve individually.
Traditional call tracking vs LeadCall
Frequently asked questions
Does LeadCall require call forwarding to sync with CRM?
No. LeadCall runs on Android work phones and captures calls directly on the device. There is no forwarding, no tracking number pool, and no changes to how your team receives calls.
Which CRM is supported today?
Zoho CRM is the live integration today. HubSpot, Pipedrive, Salesforce, and additional CRMs are planned. We announce integrations when they are ready for production use.
Can missed calls automatically create CRM tasks?
Yes. When a campaign phone misses a call, LeadCall creates a CRM task automatically. You configure the task subject, due-date offset, and owner in workspace settings.
Does LeadCall create leads for every unknown caller?
Yes. When a call comes from a number not already in CRM, LeadCall creates a new lead with the campaign Lead Source from the device assignment and the assigned rep as owner.
What happens if a CRM push fails?
Failed pushes surface in the sync review queue in Command Center. Managers can retry them individually or in bulk after resolving the underlying issue — such as an ambiguous contact match.
Does LeadCall work on personal phones or only work phones?
LeadCall is designed for Android work phones — devices used for business calls. It is not intended for personal devices. Each phone requires a device assignment in Command Center.
Keep your phones. Capture every lead.
Start attributing phone leads without changing your numbers, adding forwarding, or replacing your phone setup.