These Terms of Service ("Terms") govern access to and use of the LeadCall platform and related services provided by MERITT DEV LIMITED.
MERITT DEV LIMITED · Company Number: 16581026 · 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
By creating an account, accessing LeadCall, starting a trial, or purchasing a subscription, you agree to these Terms.
1. Services
LeadCall provides software that assists organizations in tracking phone activity, synchronizing call-related information with CRM platforms, monitoring performance, and managing lead workflows. LeadCall may integrate with third-party services including CRM platforms and communication systems.
2. Eligibility
You must be authorized to enter into agreements on behalf of your organization.
3. Accounts
- Maintaining account security
- Protecting credentials
- Managing authorized users
- Ensuring information remains accurate
4. Trial
LeadCall may provide a 14-day trial. A valid payment method may be required. Unless cancelled before the trial ends, the subscription automatically converts to a paid subscription.
5. Subscriptions and Billing
- Subscriptions are billed through Stripe
- Pricing is displayed at checkout
- Fees are charged in advance
- Customers authorize recurring billing until cancellation
6. Payment Failure
If payment cannot be successfully collected, MERITT DEV LIMITED may suspend or restrict access to LeadCall until outstanding amounts are paid.
7. Pricing and Service Changes
MERITT DEV LIMITED may modify pricing, plans, features, and service limits from time to time. Changes will not affect the current billing period and will be communicated where required.
8. Launch Customer Program
Customers subscribing on or before December 31, 2026 may receive launch-specific benefits, including one additional phone at no charge and future LeadCall platform features released as part of the LeadCall platform. Launch benefits remain active while the subscription remains active.
9. Acceptable Use
- Customers shall not abuse the service
- Customers shall not attempt unauthorized access
- Customers shall not reverse engineer the platform
- Customers shall not use LeadCall unlawfully
10. Third-Party Integrations
LeadCall integrates with third-party services. MERITT DEV LIMITED is not responsible for outages, limitations, or changes introduced by third-party providers.
11. Intellectual Property
LeadCall and all related software remain the exclusive property of MERITT DEV LIMITED. No ownership rights are transferred.
12. Availability
LeadCall is provided on a commercially reasonable basis. No specific uptime guarantee is provided unless separately agreed.
13. Data
Customers retain ownership of their data. Customers grant LeadCall permission to process data solely to provide the service.
14. Data Export
Where technically feasible, customers may request an export of their data before account termination.
15. Customer Support
MERITT DEV LIMITED will make commercially reasonable efforts to provide customer support but does not guarantee specific response times unless otherwise agreed in writing. Contact support@leadcall.tech for assistance.
16. Termination
Customers may cancel at any time. MERITT DEV LIMITED may suspend or terminate accounts for violations of these Terms.
17. Disclaimers
LeadCall is provided "as is" and "as available."
18. Limitation of Liability
To the maximum extent permitted by law, MERITT DEV LIMITED shall not be liable for indirect, consequential, or special damages, including loss of profits, revenue, or business opportunities. Maximum aggregate liability shall not exceed fees paid during the preceding 12 months.
19. Force Majeure
Neither party shall be liable for failure or delay in performance to the extent caused by circumstances beyond its reasonable control, including but not limited to: acts of God, natural disasters, war, terrorism, civil unrest, government actions or restrictions, internet or telecommunications failures, DNS outages, power failures, and outages or degraded performance of third-party infrastructure providers (including cloud hosting, payment processors, CRM platforms such as Zoho, and analytics providers). The affected party will use commercially reasonable efforts to resume performance when the circumstance ends.
20. Changes
MERITT DEV LIMITED may update these Terms from time to time. Material changes may require renewed acceptance.
21. Governing Law
These Terms are governed by the laws of England and Wales. Courts of England and Wales shall have exclusive jurisdiction.
22. Contact
legal@leadcall.tech · https://www.leadcall.tech