These Terms of Service ("Terms") govern access to and use of the LeadCall platform and related services provided by MERITT DEV LIMITED.

MERITT DEV LIMITED · Company Number: 16581026 · 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom

By creating an account, accessing LeadCall, starting a trial, or purchasing a subscription, you agree to these Terms.

1. Services

LeadCall provides software that assists organizations in tracking phone activity, synchronizing call-related information with CRM platforms, monitoring performance, and managing lead workflows. LeadCall may integrate with third-party services including CRM platforms and communication systems.

2. Eligibility

You must be authorized to enter into agreements on behalf of your organization.

3. Accounts

Maintaining account security
Protecting credentials
Managing authorized users
Ensuring information remains accurate

4. Trial

LeadCall may provide a 14-day trial. A valid payment method may be required. Unless cancelled before the trial ends, the subscription automatically converts to a paid subscription.

5. Subscriptions and Billing

Subscriptions are billed through Stripe
Pricing is displayed at checkout
Fees are charged in advance
Customers authorize recurring billing until cancellation

6. Payment Failure

If payment cannot be successfully collected, MERITT DEV LIMITED may suspend or restrict access to LeadCall until outstanding amounts are paid.

7. Pricing and Service Changes

MERITT DEV LIMITED may modify pricing, plans, features, and service limits from time to time. Changes will not affect the current billing period and will be communicated where required.

8. Launch Customer Program

Customers subscribing on or before December 31, 2026 may receive launch-specific benefits, including one additional phone at no charge and future LeadCall platform features released as part of the LeadCall platform. Launch benefits remain active while the subscription remains active.

9. Acceptable Use

Customers shall not abuse the service
Customers shall not attempt unauthorized access
Customers shall not reverse engineer the platform
Customers shall not use LeadCall unlawfully

10. Third-Party Integrations

LeadCall integrates with third-party services. MERITT DEV LIMITED is not responsible for outages, limitations, or changes introduced by third-party providers.

11. Intellectual Property

LeadCall and all related software remain the exclusive property of MERITT DEV LIMITED. No ownership rights are transferred.

12. Availability

LeadCall is provided on a commercially reasonable basis. No specific uptime guarantee is provided unless separately agreed.

13. Data

Customers retain ownership of their data. Customers grant LeadCall permission to process data solely to provide the service.

14. Data Export

Where technically feasible, customers may request an export of their data before account termination.

15. Customer Support

MERITT DEV LIMITED will make commercially reasonable efforts to provide customer support but does not guarantee specific response times unless otherwise agreed in writing. Contact support@leadcall.tech for assistance.

16. Termination

Customers may cancel at any time. MERITT DEV LIMITED may suspend or terminate accounts for violations of these Terms.

17. Disclaimers

LeadCall is provided "as is" and "as available."

18. Limitation of Liability

To the maximum extent permitted by law, MERITT DEV LIMITED shall not be liable for indirect, consequential, or special damages, including loss of profits, revenue, or business opportunities. Maximum aggregate liability shall not exceed fees paid during the preceding 12 months.

19. Force Majeure

Neither party shall be liable for failure or delay in performance to the extent caused by circumstances beyond its reasonable control, including but not limited to: acts of God, natural disasters, war, terrorism, civil unrest, government actions or restrictions, internet or telecommunications failures, DNS outages, power failures, and outages or degraded performance of third-party infrastructure providers (including cloud hosting, payment processors, CRM platforms such as Zoho, and analytics providers). The affected party will use commercially reasonable efforts to resume performance when the circumstance ends.

20. Changes

MERITT DEV LIMITED may update these Terms from time to time. Material changes may require renewed acceptance.

21. Governing Law

These Terms are governed by the laws of England and Wales. Courts of England and Wales shall have exclusive jurisdiction.

22. Contact

legal@leadcall.tech · https://www.leadcall.tech