Legal intake call tracking so every prospective client is captured
Prospective clients call once. If the intake team misses the call or fails to log it in CRM, the lead is gone. LeadCall captures every inbound and missed intake call from Android work phones and creates the CRM records — with campaign source and attorney or intake rep as owner.
Where phone leads go missing
Intake calls are answered but not logged in CRM
Intake coordinators take calls throughout the day and log them only when they have time — which often means hours later, incomplete, or not at all. CRM is always behind.
Prospective clients who call after hours disappear
A prospective client calls at 6 PM from a Google Ads result. Nobody answers. No task is created. By morning they have called three other firms.
Campaign attribution is missing from intake records
The firm spends on Google Ads, Meta, and legal directories. When a call comes in, no one records which source drove it. ROI reporting is guesswork at best.
Managers cannot see intake call volume or recovery
How many calls came in this week? How many were missed? How many were called back? These questions require digging through call logs and CRM manually — and the answers are always incomplete.
Missed intake calls go cold with no follow-up task
Without an automatic task, the missed call sits in the phone's call log. Whether it gets called back depends entirely on whoever noticed the missed call — and when.
Before and after LeadCall
How LeadCall works
Install on Android work phones
Reps sign in once on the LeadCall Android app. The app runs in the background and needs no configuration beyond initial login.
Assign phones to reps, campaigns, or locations
In Command Center, tag each device with a CRM user, a campaign Lead Source, or a location label. One device can carry multiple assignments.
Calls are captured automatically
Every inbound and missed call is detected on the device as it happens — no forwarding, no number swaps, no changes to the phone setup.
CRM records sync in seconds
Call activities, new leads for unknown callers, and missed-call tasks are pushed into your CRM with campaign attribution and owner mapping intact.
Review attribution and recovery in Command Center
The manager dashboard shows call volume, missed-call recovery, sync health, and per-device attribution. Failed pushes surface in the sync review queue.
Common use cases
Google Ads intake line
A dedicated work phone receives Google Ads traffic. LeadCall assigns the campaign Lead Source to that phone. Every call — answered or missed — carries the source into CRM.
After-hours intake missed call recovery
Calls that come in after the office closes are detected as missed and immediately create a CRM task. Intake coordinators see the callback list in CRM the next morning.
Multi-attorney intake routing
Each attorney or intake coordinator's work phone is tagged to their CRM user. Calls log under the correct rep with no manual assignment required.
New prospective client calls
When an unknown number calls an intake phone, LeadCall creates a new CRM lead with the campaign source from the device assignment and the intake rep as owner.
Intake volume reporting
Command Center shows daily and weekly call volume by device and campaign. Managers can see which lead sources are driving intake calls without exporting anything manually.
What gets created in your CRM
LeadCall pushes structured records directly into your CRM — no spreadsheet exports, no manual entry, no gaps.
Call activity
Logged against the existing CRM contact or lead with direction, duration, timestamp, and intake rep as owner.
New prospective client Lead
Created when an unknown number calls. Includes the campaign Lead Source active on the device at call time and the intake rep as owner.
Missed-call Task
Created automatically when an intake phone misses a call. Subject, due date, and owner follow your workspace configuration.
Campaign attribution
Preserved as Lead Source on every CRM record. Historical calls keep the source that was active at call time, even after device reassignment.
Traditional call tracking vs LeadCall
Frequently asked questions
Does LeadCall require any phone system changes at the firm?
No. LeadCall installs as an Android app on existing intake work phones. There is no forwarding, no new number, and no changes to the intake call flow.
Can missed intake calls automatically create CRM tasks?
Yes. When an intake phone misses a call, LeadCall creates a CRM task immediately. The task subject, due date, and owner are configured in your workspace settings.
Can calls be attributed to specific ad campaigns or directories?
Yes. Assign a Lead Source — such as "Google Ads · Personal Injury" or "Avvo · May" — to a specific intake phone. Every call to that phone carries the source into CRM.
Does LeadCall create CRM records for new prospective clients?
Yes. When an unknown number calls an intake phone, LeadCall creates a new lead with the campaign source and intake coordinator as owner — without any manual step.
Can managers see intake call volume without pulling call logs manually?
Yes. Command Center shows call volume, missed call counts, and task creation by device and campaign. No manual log review is required.
Which CRM integrations are live today?
Zoho CRM is the live integration today. Additional CRM integrations are planned and announced when ready for production use.
Keep your phones. Capture every lead.
Start attributing phone leads without changing your numbers, adding forwarding, or replacing your phone setup.