MERITT DEV LIMITED respects your privacy and processes personal data in accordance with applicable privacy laws.

1. Information We Collect

Name and email address
Company and billing information
Phone numbers and CRM-related information
Usage, device, and log data

2. How We Use Information

Provide LeadCall services and CRM synchronization
Process subscriptions and provide support
Improve the platform and maintain security

3. Legal Basis

Contract performance
Legitimate interests
Legal obligations
Consent, where applicable

We may share information with Stripe, hosting providers, CRM integrations, and other service providers necessary to operate LeadCall. We do not sell personal information.

5. Service Providers and Subprocessors

Current LeadCall service providers may include:

Stripe (billing and payment processing)
Clerk (authentication and account management)
Vercel (website hosting and deployment)
Google Analytics (website analytics)
Google Tag Manager (tag management)
PostHog (product analytics)
CRM providers connected by customers (such as Zoho CRM)

These providers may change over time.

6. Data Retention

Information is retained only as long as reasonably necessary for business and legal purposes.

7. Security

We implement reasonable administrative, technical, and organizational safeguards.

8. International Transfers

Data may be processed in countries outside the customer's jurisdiction. Appropriate safeguards will be applied where required.

9. User Rights

Where applicable, users may request access, correction, deletion, restriction, or export of their personal data.

10. Customer Responsibilities

Customers are responsible for obtaining any notices, permissions, or consents required under applicable law before providing personal data to LeadCall.

11. Cookies and Similar Technologies

LeadCall uses cookies and similar technologies to operate the platform and improve user experience.

Necessary cookies

Used for authentication, session management, security, language preferences, and theme preferences. These cookies are required for the service to function.

Analytics cookies

Used for Google Analytics, Google Tag Manager, and PostHog. These help us understand website and product usage and improve LeadCall. Where required by law, analytics technologies are used only after consent.

For the full list of cookies, their purposes, and how to manage your preferences, please see our Cookie Policy.

12. Changes

We may update this Privacy Policy periodically.

13. Contact

privacy@leadcall.tech · https://www.leadcall.tech